Overview

This node integrates with the Chatwoot Kanban API to manage scheduled messages within conversations. Specifically, the 'Get All' operation under the 'Scheduled Message' resource retrieves all scheduled messages for a given conversation in a specified Chatwoot account. This is useful for scenarios where users want to list or review all messages that are set to be sent later in a conversation, such as managing customer support follow-ups or marketing campaigns.

Use Case Examples

1. Retrieve all scheduled messages for a specific conversation to display them in a dashboard.
2. Automate the process of checking scheduled messages before sending or modifying them.

Properties

Output

JSON

• ``
  • id - The unique identifier of each scheduled message.
  • content - The content of the scheduled message.
  • scheduled_at - The date and time when the message is scheduled to be sent.
  • conversation_id - The ID of the conversation the scheduled message belongs to.
  • created_at - Timestamp when the scheduled message was created.
  • updated_at - Timestamp when the scheduled message was last updated.

Dependencies

• Requires an API key credential for the Chatwoot Kanban API to authenticate requests.

Troubleshooting

• Ensure the Account ID and Conversation ID are correct and exist in Chatwoot to avoid 404 errors.
• Check that the API key credential is valid and has the necessary permissions to access scheduled messages.
• If the node returns an empty array, verify that there are scheduled messages for the specified conversation.

Links

• Chatwoot Scheduled Messages API Documentation - Official API documentation for managing scheduled messages in Chatwoot.