Overview

This node operation sends media directly from a Chatwoot payload to WhatsApp using the MegaAPI integration. It is useful for automating the transfer of media files received in Chatwoot conversations to WhatsApp contacts without manual intervention. For example, when a media file is received in Chatwoot, this operation can forward it directly to the intended WhatsApp user.

Use Case Examples

1. Automatically send images or videos received in Chatwoot to WhatsApp contacts.
2. Forward media attachments from Chatwoot conversations to WhatsApp for customer support or marketing purposes.

Output

JSON

• messageId - Identifier of the sent media message
• status - Status of the media sending operation
• chatId - Identifier of the WhatsApp chat where media was sent
• timestamp - Time when the media was sent

Dependencies

• Requires MegaAPI WhatsApp service credentials and Chatwoot integration credentials for authentication and API access.

Troubleshooting

• Ensure that the MegaAPI credentials and Chatwoot credentials are correctly configured and valid.
• Verify that the media payload from Chatwoot is correctly formatted and accessible.
• Common errors include unknown operation or resource errors if the resource or operation parameters are incorrect.
• Network or authentication errors may occur if API tokens are expired or invalid.