Overview

This node operation sends a text message directly from a Chatwoot payload to a WhatsApp contact using the MegaAPI WhatsApp service. It is useful for integrating Chatwoot messaging with WhatsApp, allowing automated or manual text message sending from Chatwoot conversations to WhatsApp users.

Use Case Examples

1. Automatically forward customer support messages from Chatwoot to WhatsApp contacts.
2. Send notifications or updates from Chatwoot directly to WhatsApp users without manual intervention.

Output

JSON

• messageId - The unique identifier of the sent WhatsApp message
• status - The status of the message sending operation (e.g., sent, failed)
• timestamp - The time when the message was sent

Dependencies

• Requires MegaAPI WhatsApp service credentials and Chatwoot integration credentials for authentication and API access.

Troubleshooting

• Ensure that the MegaAPI credentials and Chatwoot credentials are correctly configured and valid.
• Check that the WhatsApp contact number is correctly formatted and registered on WhatsApp.
• Common errors include authentication failures, invalid contact numbers, or network issues. Verify API tokens and network connectivity if errors occur.