mfr - Field Service Management icon

mfr - Field Service Management

Field service management app for scheduling technicians.

Actions20

Appointment → Create One

AI-generated

Overview

This node operation creates a new appointment in the Field Service Management system. It is useful for scheduling appointments linked to a specific contact, specifying start and end times, and optionally categorizing the appointment by type (e.g., Illness, Vacation, Other). This can be used in scenarios such as booking service visits, managing technician schedules, or organizing client meetings.

Use Case Examples

  1. Creating an appointment for a contact with specified start and end times.
  2. Adding an appointment type to categorize the nature of the appointment, such as marking it as a vacation or illness.

Properties

Name Meaning
Contact The contact associated with the appointment, identified by ID or searchable by name.
Start Date Time The start date and time of the appointment.
End Date Time The end date and time of the appointment.
Type Optional field to specify the type of appointment, such as Illness, Vacation, or Other.

Output

JSON

  • ContactId - The ID of the contact for whom the appointment is created.
  • StartDateTime - The start date and time of the appointment.
  • EndDateTime - The end date and time of the appointment.
  • Type - The type of the appointment if specified.

Dependencies

  • An API key credential for authenticating requests to the Field Service Management API.

Troubleshooting

  • Ensure the ContactId is valid and exists in the system; invalid IDs will cause request failures.
  • StartDateTime and EndDateTime must be valid date-time values; incorrect formats may cause errors.
  • The API key credential must be correctly configured and have permissions to create appointments.
  • If the API request fails, check network connectivity and API endpoint availability.

Discussion