Overview

This node operation retrieves a single Item Type from the Field Service Management system. It allows fetching the item type either by its internal ID or by an external ID, providing flexibility in how the item is identified. This is useful in scenarios where you need detailed information about a specific item type, such as inventory management, service scheduling, or reporting.

Use Case Examples

1. Fetch an item type by its internal ID to get detailed attributes like unit, type, and pricing.
2. Retrieve an item type using an external ID when integrating with external systems that use different identifiers.

Properties

Output

JSON

• Id - The unique identifier of the item type.
• NameOrNumber - The name or number of the item type.
• UnitId - The unit of measurement associated with the item type.
• Type - The category or type classification of the item.
• ExternalId - An external identifier for the item type, if available.
• Costs - Cost information related to the item type.
• Price - Price information for the item type.
• Manufacture - Manufacturer details of the item type.
• VAT - Value-added tax information applicable to the item type.
• Description - A description of the item type.
• GlobalTradeItemNr - The global trade item number (GTIN) for the item type.

Dependencies

• An API key credential for authenticating requests to the Field Service Management API

Troubleshooting

• Ensure the provided ID or External ID is correct and exists in the system to avoid 'not found' errors.
• Check API authentication credentials if requests fail due to authorization issues.
• Verify network connectivity to the Field Service Management API endpoint.