Actions81
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Ticket → Search
AI-generatedSummary
Search for tickets in Perfex CRM matching a specified keyword.
Inputs
- Search Term (required) — The keyword to use for searching tickets.
Output shape
a list of ticket records matching the search keyword
Search results include tickets that match the search term; errors during execution may be included per item if 'Continue on Fail' is enabled.
Examples
Example 1: Search tickets containing 'support'
Set Resource to 'Ticket', Operation to 'Search', and Search Term to 'support'.