Actions25
- Call Actions
- Dial Actions
- Media Actions
- Queue Actions
- Global recording Actions
- AI Actions
- Respond Actions
Queue → Put Leg In Queue
AI-generatedSummary
Put a leg into a queue
Inputs
- ref (required) — Queue reference identifier
- options — Configuration options for the queue placement
Output shape
object representing the newly added queue entry
Returns the created queue entry details; on failure an error envelope is thrown
Examples
Example 1: Add a call leg to a queue with default options
Queue Ref: my-queue; no custom options set
Example 2: Place a leg into a queue with front placement and increased retries
Queue Ref: support; Leg ID: leg-123; Placement: front; Retry Attempts: 5; Retry Cooldown: 60
Example 3: Configure sequential queue strategy
Call Strategy: sequential; Sequential Attempt Timeout: 20; Sequential Gap: 5