Synca Superpharm icon

Synca Superpharm

Comprehensive Superpharm Marketplace API integration for Orders, Offers, Products, Inventory, Messages, Shipping, and more

Actions37

Messages → Get Inbox Threads

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Overview

This node operation retrieves message threads from the inbox of the Superpharm Marketplace API. It is useful for scenarios where users want to access and manage customer communication threads, such as viewing ongoing conversations or monitoring customer inquiries. For example, a customer support team can use this operation to fetch all inbox threads to respond to messages or analyze communication patterns.

Use Case Examples

  1. Retrieve the latest 10 inbox threads to display recent customer messages.
  2. Fetch inbox threads with pagination to process large volumes of messages in batches.

Properties

Name Meaning
Credentials Select the Superpharm API credentials to use for authentication.
Query Options Options to control the query such as limit, offset, page token, sort field, order direction, shop ID, and locale for internationalized data.
Advanced Options Additional options such as returning the full API response, handling rate limiting automatically, and setting request timeout in seconds.

Output

JSON

  • json - The JSON output contains the retrieved inbox threads data or the full API response if requested.

Dependencies

  • Superpharm API credentials for authentication

Troubleshooting

  • Common issues include authentication errors due to invalid or missing credentials. Ensure the correct API credentials are selected.
  • Rate limiting errors (HTTP 429) may occur if too many requests are made in a short period. Enable the 'Handle Rate Limiting' option to automatically retry.
  • Timeout errors can happen if the API response is slow. Adjust the 'Request Timeout' setting as needed.
  • If no inbox threads are found, the node returns a message indicating no threads were found with a count of 0.

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