UMich TDXInstall

Summary

Create a new ticket in the UMich TDX system with specified details such as title, description, requestor email, service ID, and optionally responsible group and type IDs.

Inputs

• title (required) — The title of the ticket to be created.
• description (required) — The body text describing the ticket details.
• requestorEmail (required) — The email address of the requestor; must be a valid umich.edu address.
• serviceId (required) — The numeric ID of the related service; can be found using ticket search operations.
• responsibleGroupId — Numeric ID of responsible group within TDX to assign ticket to.
• typeId — Numeric ticket type ID; if omitted, a default type may be applied depending on TDX settings.
• sourceId (required) — Hidden input representing ticket source ID; always set to 8 (Systems).
• statusId (required) — Hidden input representing the ticket status ID; defaults to 0.
• additionalParameters — Optional collection of flags controlling notify options, default value application, requestor creation, and priority/account preferences.

Output shape

a JSON object representing the created ticket as returned by the UMich TDX API

The ticket is created via a POST request to the URL constructed from appId/tickets/. Several additional query parameters control notification and default value behavior. Input fields are validated prior to sending, and all required fields must be provided.

Examples

Example 1: Create a ticket with required fields

Specify Title, Body, Requestor Email, and Service ID; optional Responsible Group and Type IDs can be added.

Links

• n8n community nodes installation guide