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Ticket Modification → Add Comment to Ticket
AI-generatedSummary
Add a comment to an existing TDX ticket by specifying the ticket ID and the text of the comment.
Inputs
- Ticket ID (required) — The numeric ID of the TDX ticket to which the comment will be added.
- New Comment (required) — The text content of the new comment to append to the TDX ticket.
Output shape
The API response from the TDX server after adding the comment, typically including details about the updated ticket feed or confirmation of comment addition.
Requires valid authentication credentials. The comment text is sent in the request body under the 'comments' property. The request is a POST to /tickets/{ticketId}/feed where {ticketId} is replaced by the provided Ticket ID.
Examples
Example 1: Add a comment 'This needs urgent attention.' to ticket ID 1234.
Set 'Ticket ID' to '1234' and 'New Comment' to 'This needs urgent attention.' in the node parameters.