Actions6
- Label Actions
- Message Actions
- Queue Actions
- Ticket Actions
Queue → Assign Queue
AI-generatedSummary
Assigns a ticket to a selected WaaPy queue by sending the ticket ID and queue ID to the WaaPy API.
Inputs
- Ticket ID (required) — The ticket to assign. The operation trims whitespace and reports an error if the value is empty.
- Queue (required) — Select a queue from the searchable list. The selected queue ID is sent with the ticket ID.
Output shape
One output item per input item, containing the WaaPy API response as JSON.
The request is sent to the configured WaaPy server using the required WaaPy API credentials. If the API response is an array, only its first element is returned for that input item. Errors stop execution unless Continue On Fail is enabled.