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WaliChat

Interact with WaliChat WhatsApp API

Actions148

Chats → Create Chat Note

AI-generated

Overview

This node interacts with the WaliChat WhatsApp API to create a note attached to a specific chat. It allows users to add textual notes within WhatsApp chats, which can be useful for internal team communication, customer support annotations, or record-keeping directly linked to conversations.

Typical use cases include:

  • Customer support agents adding context or follow-up instructions to a chat.
  • Sales teams noting important details about a client conversation.
  • Team collaboration by leaving reminders or comments on group chats.

For example, after receiving a message from a customer, an agent can create a chat note summarizing the customer's request or next steps without sending a message visible to the customer.

Properties

Name Meaning
WhatsApp Number The ID of the WhatsApp number (device) from which the note will be created.
Chat ID The unique identifier of the chat where the note will be added (e.g., user or group chat ID).
Note Message The text content of the note to add (supports 2-6000 characters and WhatsApp rich text syntax).
Quote Message ID (Optional) The ID of a message or note to quote in the new note, providing context or reference.
Author ID (Optional) The user ID of the author creating the note, typically an agent from the team.

Output

The node outputs JSON data representing the result of the "create chat note" operation. This typically includes details about the newly created note such as its ID, content, associated chat, author, timestamps, and any quoted message references.

No binary data output is involved.

Dependencies

  • Requires an API key credential for authenticating with the WaliChat WhatsApp API.
  • The node depends on the WaliChat service being accessible and properly configured.
  • The "WhatsApp Number" must correspond to a valid device registered in the WaliChat system.
  • Optionally, the "Author ID" must be a valid team agent ID if specified.

Troubleshooting

  • Invalid Chat ID: If the chat ID does not exist or is malformed, the API may return an error. Verify the chat ID format (e.g., 447362053576@c.us for users, 44736205357600000000@g.us for groups).
  • Unauthorized / Authentication Errors: Ensure the API key credential is correctly set up and has permissions to create chat notes.
  • Note Message Length: The note message must be between 2 and 6000 characters; otherwise, the API might reject it.
  • Invalid Author ID: If specifying an author, ensure the ID corresponds to a valid team agent associated with the WhatsApp number.
  • Quoting Nonexistent Message: Quoting a message ID that does not exist or is not accessible may cause errors.

To resolve these issues, double-check input values, credentials, and API permissions.

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