WaliChat

Interact with WaliChat WhatsApp API

Actions148

Send messages Actions
- Send text message
- Send multimedia message
- Send scheduled message
- Send poll message
- Send votes in a poll
- Delete votes in a poll
- Send meeting event
- Send meeting confirmation
- Send location
- Send contacts
- Send reaction
- Send catalog product
- Forward message
Outbound Messages Actions
- Search Messages
- Get Message
- Update Message
- Delete Message
WhatsApp Numbers Actions
- Get Numbers
- Get Number by ID
- Create Number
- Update Number
- Delete Number
- Delete Chats
Groups Actions
- Get Groups
- Get Group
- Create Group
- Update Group
- Update Group Image
- Add Participants
- Update Participants
- Remove Participants
- Get Pending Members
- Approve Members
- Reject Members
- Get Invite Code
- Revoke Invite Code
- Join Group
- Leave Group
Channels Actions
- Get Channels
- Get Channel
- Create Channel
- Update Channel
- Update Channel Image
- Delete Channel
- Join Channel
- Search Channels
Chats Actions
- Get Chats
- Get Chat Details
- Send Typing Status
- Sync Device Chats
- Sync Chat Messages
- Update Chat Read Status
- Set Chat Status
- Get Group Participants
- Assign Chat
- Unassign Chat
- Create Chat Note
- Delete Chat Note
- Update Chat Labels
- Update Chat Attributes
- Archive Chat
- Unarchive Chat
- Delete Chat
- Bulk Update Chats
Chat Contacts Actions
- Get Contacts
- Get Contact Details
- Create Contact
- Update Contact
- Update Contact Metadata
- Upsert Contact Metadata
- Delete Contact
- Bulk Create Contacts
- Block Contacts
- Unblock Contacts
Chat Messages Actions
- Get Messages
- Get Message Details
- Get Message Delivery Info
- Edit Message
- Delete Message
Chat Files Actions
- Get Files
- Get File Details
- Download File
Team Actions
- Get Team Members
- Update Team Member
- Delete Team Members
- Get Device Team Members
- Create Team Member
- Grant Device Access
- Revoke Device Access
Labels Actions
- Get Labels
- Create Label
- Update Label
- Delete Label
Departments Actions
- Get Departments
- Create Department
- Update Department
- Delete Department
Files Actions
- Search Files
- Upload File
- Delete Files
- Get File Preview
- Download File
- Get File
- Update File
- Delete File
Quick replies Actions
- Get Quick Replies
- Create Quick Reply
- Update Quick Reply
- Delete Quick Replies
Queue Actions
- Get Queue Status
- Set Queue Status
- Route Queue
- Empty Queue
WhatsApp session Actions
- Sync session
- Start session
- Scan QR
- Reset session
- Reboot session
- Get session health
- Request Authentication Code
WhatsApp profile Actions
- Get Profile
- Update Profile
- Get Profile Image
- Update Profile Image
Business catalog Actions
- Get My Catalog
- Query Business Catalog
Campaigns Actions
- Get Campaigns
- Get Campaign
- Update Campaign Status
- Get Campaign Contacts
- Delete Campaign
Meeting Links Actions
- Get Meeting Links
- Create Meeting Link
- Delete Meeting Links
User Status Actions
- Get User Status
- Get User Status by ID
- Update User Status
- Delete User Status
Webhooks Actions
- Get Webhooks
- Create Webhook
- Get Webhook
- Update Webhook
- Delete Webhook
- Enable Webhook
- Get Webhook Logs
Other Actions
- Verify number exists
- Validate phone numbers
- Send API request

Chats → Unassign Chat

AI-generated

Overview

This node integrates with the WaliChat WhatsApp API, enabling automation and management of WhatsApp-related operations. Specifically, the Unassign Chat operation under the Chats resource allows users to unassign a chat from an agent or team member. This is useful in scenarios where a chat needs to be released back to a queue or reassigned to another agent, such as when an agent finishes handling a customer inquiry or if the chat was assigned incorrectly.

Practical examples include:

Automatically unassigning chats after a support ticket is resolved.
Managing workload by unassigning chats from unavailable agents.
Integrating with CRM systems to update chat assignment status dynamically.

Properties

Name	Meaning
WhatsApp Number	The ID of the WhatsApp number (device) from which the chat originates.
Chat ID	The unique identifier of the chat to unassign. Examples: `447362053576@c.us` for a user chat, `44736205357600000000@g.us` for a group chat.

Output

The node outputs JSON data representing the result of the unassign chat operation. This typically includes confirmation that the chat has been successfully unassigned or details about the updated chat state. The exact structure depends on the API response but generally contains fields indicating success or failure and any relevant metadata about the chat.

No binary data output is involved in this operation.

Dependencies

Requires an active connection to the WaliChat WhatsApp API.
Needs an API key credential configured in n8n for authentication.
The node relies on the WaliChat API endpoints related to chat management.

Troubleshooting

Common Issues:
- Invalid or missing WhatsApp Number (device) ID can cause failures.
- Incorrect Chat ID format will prevent the operation from succeeding.
- Network or authentication errors if the API key is invalid or expired.
Error Messages:
- "Chat not found": Verify the Chat ID is correct and exists on the specified WhatsApp number.
- "Unauthorized" or "Invalid API key": Check that the API key credential is correctly set up and valid.
- "Device not found": Ensure the WhatsApp Number (device) ID is accurate and linked to your account.

Resolving these usually involves verifying input parameters and ensuring proper API credentials are configured.

Links and References

WaliChat Official API Documentation (example placeholder link)
WhatsApp Business API Concepts
n8n Documentation on Creating Custom Nodes

WaliChatInstall