Actions64
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Integration → Chatwoot
AI-generatedOverview
This node integrates with Chatwoot, allowing users to enable, disable, or check the status of the Chatwoot integration for a specified instance. It is useful for managing Chatwoot settings programmatically within workflows, such as toggling integration states or verifying integration status.
Use Case Examples
- Enable Chatwoot integration for a customer support instance to start routing messages through Chatwoot.
- Check the current status of Chatwoot integration to ensure it is active before sending messages.
Properties
| Name | Meaning |
|---|---|
| Instance Name | The name of the instance that will send the message, identifying the source of the integration. |
| What Do You Want to Do | Choose between enabling/disabling Chatwoot integration or checking its status. |
| Enable Chatwoot | Boolean flag to enable or disable the Chatwoot integration (only shown when setting Chatwoot). |
| Chatwoot Link | The URL link to the Chatwoot instance (required when setting Chatwoot). |
| Chatwoot Account ID | The account ID for Chatwoot (required when setting Chatwoot). |
| Chatwoot Admin Token | The admin token for authenticating with Chatwoot (required when setting Chatwoot). |
| Chatwoot Agent Signature | Boolean flag to enable or disable the Chatwoot agent signature (only when setting Chatwoot). |
| Reopen Messages in Chatwoot | Boolean flag to enable or disable reopening messages in Chatwoot (only when setting Chatwoot). |
| Start Conversations as Pending in Chatwoot | Boolean flag to start conversations as pending in Chatwoot (only when setting Chatwoot). |
| Import Contacts to Chatwoot | Boolean flag to enable or disable importing contacts to Chatwoot (only when setting Chatwoot). |
| Chatwoot Inbox Name | Optional name of the Chatwoot Inbox (only when setting Chatwoot). |
| Merge Brazilian Contacts in Chatwoot | Boolean flag to enable or disable merging Brazilian contacts in Chatwoot (only when setting Chatwoot). |
| Import Messages to Chatwoot | Boolean flag to enable or disable importing messages to Chatwoot (only when setting Chatwoot). |
| Import Messages From How Many Days to Chatwoot | Optional number of days to limit the import of messages to Chatwoot (only when setting Chatwoot). |
| Create Inbox | Boolean flag to enable or disable automatic creation of an inbox (only when setting Chatwoot). |
| QRCode Contact Name in Chatwoot | Optional QRCode contact name in Chatwoot (only when setting Chatwoot). |
| Logo URL for Contact in Chatwoot | Optional logo URL for the contact in Chatwoot (only when setting Chatwoot). |
Output
JSON
status- The status of the Chatwoot integration operation (e.g., enabled, disabled, or checked).message- A message providing additional information about the result of the operation.
Dependencies
- Requires Chatwoot admin token for authentication and access to the Chatwoot API.
Troubleshooting
- Ensure all required fields such as Chatwoot URL, Account ID, and Admin Token are correctly provided when enabling or disabling the integration.
- If the node throws an error about unsupported operations, verify that the 'What Do You Want to Do' property is set correctly to either 'Set Chatwoot' or 'Check Chatwoot'.
- Authentication errors may occur if the Chatwoot Admin Token is invalid or expired; verify token validity.