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Message → Send List

AI-generated

Overview

This node operation sends a list message to a specified recipient number using a messaging API instance. It is useful for scenarios where you want to present a structured list of options or information to users in a chat or messaging environment, such as customer support menus, product catalogs, or interactive surveys.

Use Case Examples

  1. Sending a product catalog list to a customer with sections and rows representing different product categories and items.
  2. Sending a menu list in a customer support chat to guide users through available support topics.

Properties

Name Meaning
Instance Name The name of the messaging API instance that will send the list message.
Recipient Number The phone number or identifier of the message recipient.
List Title The main title of the list message.
Description A description providing additional context or information about the list.
Button Text The text displayed on the list button that users click to view options.
Footer Text Text displayed in the footer of the list message.
Sections An array of sections in the list, each containing a title and multiple rows. Each row has a title, optional description, and a unique row ID.
Options (Delay) Milliseconds of delay before the message is sent.
Options (Reply Message) Message ID to which this list message is a reply.
Options (Mentions) Settings to mention everyone or specific numbers in the message.

Output

JSON

  • messageId - The ID of the sent list message.
  • status - The status of the message sending operation (e.g., success or failure).

Dependencies

  • Requires an API key credential for the messaging API instance specified by 'Instance Name'.

Troubleshooting

  • Ensure the 'Instance Name' corresponds to a valid and authenticated messaging API instance.
  • Verify the 'Recipient Number' is in the correct format and reachable.
  • Check that the 'Sections' and 'Rows' are properly defined with unique row IDs to avoid message sending errors.
  • If using reply message option, ensure the 'Message ID' exists and is valid.
  • If mentioning users, confirm the numbers are correctly formatted and the bot has permission to mention them.

Discussion