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Interact with Reply.io API

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Contact Status → Clear Status

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Summary

Removes status flags from a Reply.io contact, optionally limiting the change to a specific sequence.

Inputs

  • contactLocator (required) — The contact to update, specified by ID, email, or LinkedIn profile.
  • statuses — The statuses to clear (e.g., Replied, Bounced, OptedOut). Leave empty to clear all supported statuses.
  • additionalFields.sequenceId — Restricts clearing statuses to a specific sequence. If empty, changes apply across all sequences the contact is in. Ignored for global flags (OptedOut, Called, ToCall, MeetingBooked).

Output shape

A single item containing the cleared status list and the underlying API response data.

Supports clearing multiple statuses in a single execution. Some statuses (OptedOut, Called, ToCall, MeetingBooked) are global per-contact and cannot be scoped to a sequence.

Examples

Example 1: Clear 'Replied' status for a contact in a specific sequence

Select contact by ID, choose 'Replied' in Statuses, set Sequence to 'My Sequence' by name.

Example 2: Clear all statuses for a contact

Select contact by email, leave Statuses empty (defaults to all).

Example 3: Clear 'Called' status for a contact

Select contact by LinkedIn, choose 'Called' in Statuses. Note: Sequence is ignored for this global flag.

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