Actions14
- Contacts API Actions
- Conversations API Actions
- CSAT Survey Page Actions
- Inbox Actions
- Messages API Actions
Conversations API → Update Last Seen
AI-generatedSummary
Update the last seen timestamp of a contact within a specific conversation in a ChatWoot inbox to indicate when the contact was last active.
Inputs
- Contact Identifier Name or ID (required) — Specifies the contact's identifier or name to identify which contact's last seen timestamp to update. This can be chosen from a loaded list or specified via an expression.
- Conversation Name or ID (required) — Specifies the conversation identifier or name to indicate which conversation's last seen timestamp for the contact to update. This can be chosen from a loaded list or specified via an expression.
Output shape
a JSON object with the API response from the update last seen endpoint
The API call makes a POST request to update the last seen timestamp and returns the resulting JSON response confirming the update or providing status information.
Examples
Example 1: Update last seen timestamp of a contact in a conversation
Provide the contact identifier and conversation ID, then execute this operation to mark the contact's last seen time in that conversation.