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Press Ticket

Interage com a API do Press Ticket®

Actions104

Resposta Rápida → Listar

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Overview

This node interacts with the Press Ticket® API to perform various operations related to quick answers (Resposta Rápida). Specifically, for the 'Listar' operation under the 'Resposta Rápida' resource, it fetches a list of quick answers from the API. This is useful for scenarios where you want to retrieve predefined quick response templates to use in communication workflows, such as customer support or automated messaging.

Use Case Examples

  1. Retrieve all quick answers to display in a dashboard or use them in automated message responses.
  2. Fetch quick answers to update or analyze them programmatically.

Properties

Name Meaning
resource The API resource to be used, here it is 'Resposta Rápida' (quickAnswer).
operation The operation to perform on the selected resource, here it is 'Listar' (list).

Output

JSON

  • id - Unique identifier of the quick answer
  • shortcut - Shortcut text for the quick answer (e.g., /ola)
  • message - Message content of the quick answer

Dependencies

  • Press Ticket API with an API token credential

Troubleshooting

  • Ensure the API token credential is correctly configured and has the necessary permissions to access quick answers.
  • If the response format is invalid or unexpected, verify the API endpoint and the network connectivity.
  • Handle API errors gracefully by enabling 'Continue On Fail' to avoid workflow interruption.

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