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NinjaOne Tool

Read NinjaOne data and create tickets - safe subset of the NinjaOne node for AI agents

Actions28

Ticketing → Add Comment

AI-generated

Summary

Adds a comment to the specified NinjaOne ticket, with an optional HTML version of the body and a setting for whether the comment is public. Sends the comment to the ticket comment endpoint using the selected OAuth2 or client credentials authentication.

Inputs

  • Authentication — Choose OAuth2 (Authorization Code) or Client Credentials; defaults to OAuth2.
  • Ticket ID (required) — Numeric ID of the ticket to comment on.
  • Comment Body (required) — Text of the comment.
  • Is Public — Whether the comment is public; defaults to true.
  • HTML Body — Optional HTML-formatted version of the comment body. Sent only when non-empty.

Output shape

A single item containing the API response, or an empty object if the response is empty.

If the API response is a JSON string, the node parses it before returning. With Continue On Fail enabled, errors are returned in an item as {"error":"..."}.

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