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Ticket → Add Comment
AI-generatedSummary
Add a comment to an existing ticket by specifying the ticket ID and the comment text.
Inputs
- Ticket ID (required) — The numeric identifier of the ticket to which the comment will be added. Supports expressions like {{ $json.ticketId }}.
- Comment (required) — The text content of the comment to add to the ticket. Supports expressions for dynamic content.
Output shape
a single record representing the API response for the added comment
The output is the JSON response from the NinjaOne API confirming the added comment. There is no pagination or multiple-item return for this operation.
Examples
Example 1: Adding a comment to ticket #123 with text 'This is an update.'
Set 'Ticket ID' to 123 and 'Comment' to 'This is an update.'