Actions64
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Ticket → Create
AI-generatedSummary
Create a new ticket in NinjaOne RMM with a required subject and optional fields including client, description, priority, and status.
Inputs
- Subject (required) — Subject of the ticket, supporting expressions for dynamic content.
- Ticket Fields — Additional optional fields for the ticket: Client (organization), Description, Priority (None, Low, Medium, High), and Status (Open, In Progress, Waiting, Resolved, Closed).
Output shape
a single JSON object representing the created ticket
The operation returns the newly created ticket as a JSON object containing all ticket details returned by the NinjaOne RMM API.
Examples
Example 1: Create a ticket with subject and optional fields
Provide a non-empty subject string. Optionally set the client (organization) by selecting from a searchable list or by ID, add a description, set priority, and set status. Execute to create the ticket and receive the ticket details as output.