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NinjaOne RMM

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Ticket → Get

AI-generated

Summary

Retrieve detailed information about a specific ticket by its ID.

Inputs

  • Ticket ID (required) — The ID of the ticket to retrieve details for. Supports expressions like {{ $json.ticketId }}.

Output shape

a single record representing the ticket's details

Returns the full JSON object of the ticket corresponding to the given Ticket ID. Throws an error if the ticket is not found or the ID is invalid.

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Discussion