Actions64
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Ticket → Update
AI-generatedSummary
Update an existing ticket in NinjaOne by specifying its Ticket ID and modifying its fields such as client, description, priority, status, and subject.
Inputs
- Ticket ID (required) — The numeric ID of the ticket to update. Supports expressions like {{ $json.ticketId }}.
- Ticket Fields — Fields to update on the ticket, including client (organization), description, priority (None, Low, Medium, High), status (Open, In Progress, Waiting, Resolved, Closed), and subject. All support expressions for dynamic content.
Output shape
a single updated ticket object as JSON
Returns the updated ticket details as a JSON object under the node output. Errors are thrown for invalid ticket ID or API failures.