ScalePadInstall

Summary

Retrieve multiple tickets from the ScalePad Core API, optionally filtered by client ID, status, or priority, and control the number of results returned.

Inputs

• Return All — Boolean flag to specify whether to retrieve all tickets matching the filters or limit the number of results.
• Limit — Maximum number of tickets to return when Return All is false; accepts values between 1 and 200 (default 50).
• Additional Fields — Optional filters including Client ID (string), Status (open, closed, pending), and Priority (low, medium, high, critical) to refine the ticket query.

Output shape

a list of ticket records

If Return All is true, paginates through and returns all tickets matching filters. Otherwise, returns up to the provided limit. Returned data structure corresponds to ticket objects from the ScalePad Core API.

Examples

Example 1: Retrieve up to 100 open, high-priority tickets for a specific client ID

Set Return All to false, Limit to 100, Additional Fields with Client ID, Status set to 'open', and Priority set to 'high'.

Links

• n8n community nodes installation guide