Actions27
- Administration Management Actions
- Asset Management Actions
- Assistance Management Actions
- Management Actions
- Other Action Actions
- Setup Management Actions
- Tool Management Actions
Assistance Management → Create an Assistance Management Item
AI-generatedSummary
Create a new ITIL item (Ticket, Change, or Problem) in GLPI via POST to /{itemType}.
Inputs
- main (required) — Workflow trigger; executes creation for each input item.
Output shape
main
Returns the GLPI API v2.1 response JSON containing the created item and its GLPI-assigned ID.
Examples
Example 1: Create a new Ticket with title, description, and assign to a user.
itemtype → Ticket, title → 'Server outage', description → 'Production server down', users_id_assign → 123