Better Zendesk icon

Better Zendesk

Interact with the Better Zendesk API

Ticket Field → Get

AI-generated

Summary

Retrieves a ticket field record from Zendesk.

Inputs

  • ticketFieldId (required) — The ticket field ID to retrieve
  • requestOptions — Optional request configuration such as batching, proxy, timeout, and SSL verification settings
  • allowUnauthorizedCerts — Accept responses even if the SSL certificate cannot be validated
  • proxy — HTTP proxy URL, optionally with embedded credentials
  • timeout — Maximum wait time in milliseconds for the server to respond

Output shape

a single ticket field object

The response contains the field details; errors are raised via zendesk error headers.

Examples

Example 1: Fetch a specific ticket field

Set Ticket Field ID to the desired ID; all other inputs use defaults.

Example 2: Use a custom proxy and longer timeout

Provide a proxy URL and adjust Timeout as needed, leaving other settings unchanged.

Example 3: Ignore SSL certificate errors

Enable Allow SSL Issues (Insecure) to connect to sites with self‑signed certificates.

Links

Discussion