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Better Zendesk

Interact with the Better Zendesk API

View → Get Tickets

AI-generated

Summary

List tickets from a view

Inputs

  • viewId (required) — Identifier of the view whose tickets are retrieved
  • returnAll — Whether to return all results or only up to a given limit
  • limit — Maximum number of tickets to return
  • requestOptions — Additional request configuration options
  • allowUnauthorizedCerts — Whether to accept responses with invalid SSL certificates
  • proxy — HTTP proxy URL for the request
  • timeout — Request timeout in milliseconds

Output shape

a list of tickets

Results are paginated; pagination is controlled by limit and returnAll, and may include pagination metadata

Examples

Example 1: Fetch tickets for view ID 456 returning up to 100 tickets

Set View ID to 456, optionally enable Return All

Example 2: Retrieve the first 20 tickets from a view

Leave View ID empty (default), set Limit to 20

Example 3: Get all tickets from a view without pagination limits

Enable Return All, optionally adjust Limit

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