Better Zendesk icon

Better Zendesk

Interact with the Better Zendesk API

Actions26

Ticket → Get

AI-generated

Summary

Fetch a ticket by its ID.

Inputs

  • id (required) — Ticket ID to retrieve.
  • requestOptions — Additional request configuration such as batching parameters.
  • allowUnauthorizedCerts — Skip SSL certificate validation.
  • proxy — HTTP proxy URL to use for the request.
  • timeout — Request timeout in milliseconds.

Output shape

a single ticket object

May omit optional fields; pagination not applicable for a single-ticket GET.

Examples

Example 1: Retrieve a ticket by ID

Set Ticket ID; optionally adjust Request Options, Ignore SSL Issues, Proxy, and Timeout.

Example 2: Fetch a ticket with batching enabled

Enable Batching with batchSize 100 and batchInterval 500 in Request Options.

Example 3: Ignore SSL errors while fetching

Enable Ignore SSL Issues and optionally configure Proxy and Timeout.

Links

Discussion