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Better Zendesk

Interact with the Better Zendesk API

Actions26

Ticket → Recover

AI-generated

Summary

Recover a suspended ticket by its ID, optionally configuring request behavior and proxy settings.

Inputs

  • id (required) — ID of the suspended ticket to recover
  • requestOptions — Options for controlling request behavior, such as batching settings
  • allowUnauthorizedCerts — Enable SSL certificate bypass for self‑signed or invalid certs
  • proxy — HTTP proxy to route requests through; include authentication if needed
  • timeout — Time in milliseconds to wait for the server response before aborting

Output shape

a single ticket record (JSON)

Returns the recovered ticket; errors are thrown and can be handled by the node's error output.

Examples

Example 1: Recover a single suspended ticket by its ID

Set Suspended Ticket ID to the ticket’s ID; optionally adjust timeout or enable SSL bypass.

Example 2: Recover multiple tickets using batching

Provide a list of IDs via a preceding Set (or Loop) and enable batching with Items per Batch and Batch Interval.

Example 3: Recover a ticket through a corporate proxy while ignoring SSL errors

Enter proxy URL in Proxy field; toggle Ignore SSL Issues (Insecure) to true.

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