Actions34
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Assistance → Delete
AI-generatedSummary
Deletes an Assistance item (Ticket, Change, Problem, or Recurring Ticket/Change) from GLPI via its REST API.
Inputs
- Assistance Type — Select the Assistance sub-resource to delete (e.g., Assistance/Ticket, Assistance/Change). Defaults to Assistance/Ticket.
- Item ID (required) — ID of the Assistance item to delete. Must be a positive number.
- Confirm Deletion — Must be true to allow the deletion to proceed (prevents accidental deletes). Defaults to false.
Output shape
The JSON response from the GLPI API indicating success or details of the deleted item.
The API returns a success message or the deleted item details. The node requires a valid, positive Item ID.
Examples
Example 1: Remove a specific ticket from the queue.
Assistance Type: Assistance/Ticket; Item ID: 123; Confirm Deletion: true