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Movidesk

Manage tickets, persons, and services via the Movidesk helpdesk API

Actions14

Person → Create

AI-generated

Summary

Create a new person record in Movidesk representing an individual, company, or department with specified profile types and details.

Inputs

  • Person Type (required) — Select the type of person: Individual, Company, or Department.
  • Profile Type (required) — Define the profile type associated with the person: Agent, Client, or both.
  • Business Name (required) — Specify the display name for the person; for companies, this is the 'Nome Fantasia'.
  • Additional Fields — Optionally provide extra details such as corporate name, tax ID (CPF/CNPJ), email (stored as Professional email), phone (stored as Mobile contact), active status, role, username, access profile, manager's ID, culture, timezone, and an external reference ID.

Output shape

a single JSON object representing the newly created person record returned by the Movidesk API

All specified fields including constructed emails and contacts arrays are included if provided. If there is an error, an error object will be returned if 'continue on fail' is enabled.

Examples

Example 1: Creating an individual client with email and phone

Set Person Type to 'Person (Individual)', Profile Type to 'Client', enter Business Name, and provide Email and Phone in Additional Fields.

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Discussion