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Movidesk

Manage tickets, persons, and services via the Movidesk helpdesk API

Actions14

Service → Create

AI-generated

Summary

Create a new service in the Movidesk service catalog by specifying its name and optional additional fields.

Inputs

  • Name (required) — Name of the service to create
  • Additional Fields — Optional parameters including Description, Parent Service ID (for hierarchy), Service For Ticket Type (all, request, incident, task), Visibility (agents, clients, or both), Allow Selection options, Is Active flag, Allow Finish Ticket flag, Allow All Categories flag, Default Category, Default Urgency, and Automation Macro name

Output shape

A single JSON object representing the created service as returned by the Movidesk API.

The operation sends a POST request to the /services endpoint with the provided name and additional fields. If Parent Service ID is 0 it is omitted from the request body. The output contains the full service data returned by the API upon successful creation.

Examples

Example 1: Create a service named 'IT Support' visible to both agents and clients, active, and applicable to all ticket types.

Set Name to 'IT Support', set Additional Fields with isVisible = Both Agents and Clients, isActive = true, serviceForTicketType = All.

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