Actions20
- Agent Actions
- Call Actions
- Campaign Actions
- Messenger Actions
- Webhook Actions
Agent → List All Agent Call Tasks
AI-generatedOverview
This node operation lists all call tasks associated with a specified agent in the Romulus system. It is useful for scenarios where you need to retrieve and manage call tasks assigned to a particular agent, such as monitoring agent activity or processing call task data for reporting.
Use Case Examples
- Retrieve all call tasks for a specific agent to analyze their workload.
- Fetch a limited number of call tasks for an agent to display recent activity in a dashboard.
Properties
| Name | Meaning |
|---|---|
| Agent Name or ID | Select the agent to list call tasks for, either from a dropdown list or by specifying an ID using an expression. |
| Return All | Determines whether to return all call tasks or limit the number of results. |
| Limit | Specifies the maximum number of call tasks to return when 'Return All' is set to false. |
Output
JSON
callTasks- Array of call task objects associated with the specified agent.
Dependencies
- Romulus API
Troubleshooting
- Ensure the agent ID is valid and exists in the Romulus system to avoid errors.
- If 'Return All' is false and the limit is set too low, you may not retrieve all relevant call tasks.
- Check API authentication credentials if the node fails to connect or retrieve data.