Overview

This node operation allows users to terminate all pending call tasks for a specific campaign by specifying the campaign and the phone number associated with the tasks. It is useful in scenarios where call tasks need to be stopped or canceled for a particular phone number within a campaign, such as when a customer opts out or an error occurs.

Use Case Examples

1. Terminating all pending call tasks for a phone number in a marketing campaign to prevent further calls.
2. Stopping call tasks for a specific phone number in a campaign due to customer request or compliance reasons.

Properties

Output

JSON

• success - Indicates if the termination of call tasks was successful.
• message - Additional information or status message about the termination process.

Dependencies

• Requires access to the Romulus API with appropriate authentication credentials to perform campaign call task termination.

Troubleshooting

• Ensure the campaign ID or name is valid and exists in the system.
• Verify the phone number is in correct E164 format to avoid errors.
• Check API authentication credentials and permissions to ensure the node can perform termination actions.
• Common error messages may include invalid campaign ID, invalid phone number format, or insufficient permissions. Resolving these involves correcting the input values or updating credentials.