Overview

This node operation allows users to terminate all pending call tasks associated with a specific phone number in E.164 format. It is useful in scenarios where an agent needs to quickly cancel or stop all ongoing or queued call tasks for a particular contact, such as in call center management or customer support workflows.

Use Case Examples

1. Terminate all pending call tasks for a customer by providing their phone number in E.164 format.
2. Use in automated workflows to clear call queues for a specific contact when needed.

Properties

Output

JSON

• status - Indicates the success or failure status of the termination request.
• message - Provides additional information or confirmation about the termination of call tasks.

Troubleshooting

• Ensure the phone number is in valid E.164 format starting with '+' followed by the country code to avoid validation errors.
• If the termination request fails, check API authentication credentials and network connectivity.
• Verify that the phone number provided actually has pending call tasks to terminate, otherwise the operation might return no effect or an error.