Overview

This node operation creates call tasks within a specified campaign by importing a list of recipients. It supports different import sources such as manual input, file upload, or API. Users can specify detailed recipient information including phone number, name, email, and timezone. Additionally, it allows configuration of retry settings for failed calls and availability windows to restrict call times to specific days and hours. This operation is useful for automating outbound call campaigns, managing call retries, and scheduling calls within preferred time frames.

Use Case Examples

1. A sales team automates outbound calls by importing a list of leads into a campaign and setting retry attempts for failed calls.
2. A customer support team schedules call tasks only during business hours on weekdays to ensure calls are made at appropriate times.

Properties

Output

JSON

• callTaskId - Identifier of the created call task.
• status - Status of the call task creation process.
• details - Additional details or messages related to the call task creation.

Dependencies

• Romulus API

Troubleshooting

• Ensure the campaign ID is valid and accessible to avoid errors related to campaign selection.
• Verify phone numbers are in E164 format to prevent invalid contact errors.
• If retry is enabled, check that max attempts and interval values are within allowed ranges to avoid configuration errors.
• When enabling availability windows, ensure days and time formats are correctly specified to prevent scheduling issues.