Actions20
- Agent Actions
- Call Actions
- Campaign Actions
- Messenger Actions
- Webhook Actions
Messenger → Send WhatsApp Template Message
AI-generatedOverview
This node sends a WhatsApp template message using a selected WhatsApp bot. It is useful for automating communication with users via predefined message templates, such as notifications, alerts, or marketing messages. For example, a business can use this node to send order confirmations or appointment reminders through WhatsApp.
Use Case Examples
- Sending a shipping update to a customer using a WhatsApp template message.
- Automating appointment reminders with personalized template parameters.
Properties
| Name | Meaning |
|---|---|
| WhatsApp Bot Name or ID | Select the WhatsApp bot to use for sending the message. |
| Template Name or ID | Select the message template to send via WhatsApp. |
| Recipient | The phone number of the message recipient in international format. |
| Template Parameters | Parameters to fill in the placeholders of the selected WhatsApp template, including component type, text, media URL, currency, and date/time values. |
Output
JSON
messageId- The ID of the sent WhatsApp message.status- The status of the message sending operation (e.g., sent, failed).recipient- The recipient phone number to whom the message was sent.
Dependencies
- Requires an API key credential for the WhatsApp bot to authenticate and send messages.
Troubleshooting
- Ensure the WhatsApp bot ID and template ID are correct and exist in the system.
- Verify the recipient phone number is in the correct international format.
- Check that all required template parameters are provided and correctly formatted.
- Common errors include authentication failures due to invalid API keys, missing required parameters, or invalid template IDs.
Links
- n8n Messenger Node Documentation - Official documentation for the Messenger node in n8n, including usage and configuration details.