Actions51
- Client Actions
- Custom API Call Actions
- Domain Actions
- Invoice Actions
- Order Actions
- Product / Service Actions
- System Actions
- Ticket Actions
Ticket → Create
AI-generatedSummary
Creates a WHMCS support ticket in the selected department using the supplied subject and message. Optionally associates it with a client or service, sets ticket details, and passes additional WHMCS API parameters.
Inputs
- Department ID (required) — WHMCS support department ID. A value of 0 is omitted from the API request.
- Subject (required) — Ticket subject.
- Message (required) — Initial ticket message.
- Additional Fields — Optional client ID, email, name, priority (Low, Medium, or High), service ID, or Suppress Email setting. The name field is described as required for guest tickets.
- Custom Parameters — Optional additional WHMCS API parameters as name/value pairs. Parameter names must match the WHMCS API Reference exactly and are case-sensitive.
Output shape
One output item per input item, each containing the WHMCS API response as its JSON body.
Calls the WHMCS OpenTicket action. Empty strings, nulls, and zero values are omitted from the request, including a Department ID of 0. API or request errors stop execution unless Continue On Fail is enabled, in which case that item's output contains an error field.