Actions51
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Ticket → Reply
AI-generatedSummary
Post a reply to a WHMCS support ticket using the AddTicketReply API action. Provide the ticket ID and message, and optionally set the reply author, ticket status, or other WHMCS parameters.
Inputs
- Ticket ID (required) — The ID of the ticket to reply to. A value of 0 is omitted from the API request.
- Message (required) — The reply text.
- Reply Options — Optionally provide an admin username or client ID as the reply author, set the ticket status after replying, or enable Mark As.
- Custom Parameters — Add extra WHMCS API parameters using their exact, case-sensitive names. Empty names are ignored; values are sent as strings.
Output shape
One item per input item, each containing the WHMCS API response as its JSON body.
If Continue On Fail is enabled, an item that errors contains an error field instead of the API response. Empty strings and zero values are omitted from the request; the request also includes the AddTicketReply action and JSON response type.