Actions51
- Client Actions
- Custom API Call Actions
- Domain Actions
- Invoice Actions
- Order Actions
- Product / Service Actions
- System Actions
- Ticket Actions
Ticket → Update
AI-generatedSummary
Update a WHMCS support ticket by sending its ticket ID and selected fields to the UpdateTicket API action. You can also supply additional case-sensitive WHMCS API parameters.
Inputs
- Ticket ID (required) — The ticket’s numeric ID. A value of 0 is omitted from the API request.
- Update Fields — Optional fields to update: department ID, admin flag ID, priority (Low, Medium, or High), status, or subject. Fields left empty are omitted.
- Custom Parameters — Optional additional WHMCS API parameters, each entered as a case-sensitive name and value. These are added to the request alongside the standard fields.
Output shape
A single item per input item, containing the WHMCS API response as its JSON body.
The request uses the
UpdateTicketaction. WHMCS API errors are thrown unless the node is configured to continue on fail, in which case the output item contains anerrorfield.