WHMCS icon

WHMCS

Interact with the WHMCS billing & automation API

Ticket → Update

AI-generated

Summary

Update a WHMCS support ticket by sending its ticket ID and selected fields to the UpdateTicket API action. You can also supply additional case-sensitive WHMCS API parameters.

Inputs

  • Ticket ID (required) — The ticket’s numeric ID. A value of 0 is omitted from the API request.
  • Update Fields — Optional fields to update: department ID, admin flag ID, priority (Low, Medium, or High), status, or subject. Fields left empty are omitted.
  • Custom Parameters — Optional additional WHMCS API parameters, each entered as a case-sensitive name and value. These are added to the request alongside the standard fields.

Output shape

A single item per input item, containing the WHMCS API response as its JSON body.

The request uses the UpdateTicket action. WHMCS API errors are thrown unless the node is configured to continue on fail, in which case the output item contains an error field.

Links

Discussion