Actions56
- Agent Actions
- Agent Tool Actions
- Call History Actions
- Campaign Actions
- Catalogue Actions
- Catalogue Item Actions
- Contact Actions
- Contact List Actions
- Event Actions
- Order Actions
- Wallet Actions
- Workflow Actions
Call History → Get Call
AI-generatedOverview
This node interacts with the Yourang.ai platform to retrieve detailed information about a specific call from the call history. It is useful for scenarios where users need to access call records, such as reviewing call details for customer support, quality assurance, or analytics purposes. For example, a user can input a Call ID to fetch the corresponding call's data including metadata and call content.
Use Case Examples
- Retrieve a call record by providing its unique Call ID to analyze the conversation or call details.
- Use the node to fetch call history data for reporting or integration with CRM systems.
Properties
| Name | Meaning |
|---|---|
| Call ID | The unique identifier of the call to retrieve, required to fetch the specific call record. |
Output
JSON
callId- The unique identifier of the retrieved call.callDetails- Detailed information about the call, including metadata and content.
Dependencies
- Requires an API key credential for Yourang.ai to authenticate and access the call history data.
Troubleshooting
- Common issues include providing an invalid or missing Call ID, which will result in errors indicating the call cannot be found.
- API authentication errors may occur if the Yourang API credentials are incorrect or expired; ensure valid credentials are configured.
- Network or connectivity issues can prevent the node from reaching the Yourang API endpoint, causing timeouts or request failures.