Overview

This node interacts with the Yourang.ai platform to manage customer contacts. Specifically, the 'Get by Phone' operation retrieves contact information based on a phone number provided in E.164 format. This is useful for scenarios where you need to look up contact details quickly using a phone number, such as in customer support or sales automation workflows.

Use Case Examples

1. Retrieve a contact's details by providing their phone number to personalize communication.
2. Use the phone number from an incoming call to fetch the contact's information automatically.

Properties

Output

JSON

• id - Unique identifier of the contact.
• name - Name of the contact.
• phoneNumber - Phone number of the contact.
• email - Email address of the contact.
• additionalFields - Any other contact-related information returned by the Yourang API.

Dependencies

• Yourang API key credential required for authentication.

Troubleshooting

• Ensure the phone number is in the correct E.164 format; otherwise, the lookup may fail.
• If the contact is not found, the node may return an error or empty result; verify the phone number is correct and exists in the Yourang system.
• Check that the Yourang API credentials are correctly configured and have the necessary permissions.

Links

• Yourang API Documentation - Official documentation for Yourang API endpoints and usage.