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Zoho SalesIQ

Interact with Zoho SalesIQ REST API v2 conversations

Actions6

Conversation → Create (Send Message by Operator)

AI-generated

Summary

Send a message as an operator in a Zoho SalesIQ conversation. Choose a conversation from the dropdown or enter its ID manually, then provide the message text.

Inputs

  • Conversation Status (for Dropdown) — Filters the conversations shown in the Conversation ID dropdown; defaults to Open.
  • Use Custom Conversation ID — When enabled, use a manually entered conversation ID instead of the dropdown selection; defaults to false.
  • Conversation ID / Custom Conversation ID (required) — Select a conversation from the dropdown, or enter its ID manually when Use Custom Conversation ID is enabled.
  • Message Text (required) — Text to send in the conversation.

Output shape

A single item per input item, containing the API response object as JSON.

The operation sends a POST request to the selected conversation's messages endpoint. If the API response is not an object, the output JSON is an empty object. With Continue On Fail enabled, errors are returned as an item with an error field.

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