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Zoho SalesIQ

Interact with Zoho SalesIQ REST API v2 conversations

Actions6

Conversation → Update (Pick Up Chat)

AI-generated

Summary

Picks up a Zoho SalesIQ chat by sending a PUT request to the conversation’s /pickup endpoint. Choose a conversation from the dropdown or enter its ID manually; the dropdown can be filtered by conversation status.

Inputs

  • Conversation Status (for Dropdown) — Filters conversations shown in the ID dropdown. Defaults to Open; options are Connected, Closed, End, Missed, Open, and Waiting.
  • Use Custom Conversation ID — When enabled, enter the conversation ID manually instead of selecting it from the dropdown. Defaults to false.
  • Conversation ID (required) — Select the conversation to pick up. Available when manual ID entry is disabled.
  • Custom Conversation ID (required) — Enter the conversation ID to pick up. Available when manual ID entry is enabled.

Output shape

One output item per input item, with the API response’s data object as the item JSON.

If the response has no object-valued data field, the output item JSON is empty. With Continue On Fail enabled, failures produce an item containing an error field.

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