Actions115
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Agent → Create
AI-generatedSummary
Create a new agent with specified name, email, role, availability status, and auto offline setting in the Mega system.
Inputs
- Name (required) — Full name of the agent.
- Email (required) — Email address of the agent.
- Role — Role assigned to the agent, either 'Administrator' or 'Agent' (default is 'Agent').
- Availability Status — Current availability of the agent, with options: 'Available', 'Busy', or 'Offline' (default is 'Available').
- Auto Offline — Boolean flag indicating if the agent should be set to offline automatically when away (default is true).
Output shape
a single record containing the newly created agent's details as returned by the Mega API
Returns data on success; structure depends on the Mega API response for agent creation. No pagination applies.