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Agent → Update
AI-generatedSummary
Update an existing agent's properties by specifying the agent ID and desired fields to change, including their auto offline setting, availability status, and role.
Inputs
- Agent ID (required) — Numeric ID of the agent to update.
- Update Fields — Set of fields to modify on the agent, including 'Auto Offline' (boolean to determine if agent auto goes offline), 'Availability Status' (choose from Available, Busy, Offline), and 'Role' (choose from Administrator or Agent).
Output shape
a single updated agent record
The response returns the updated agent data reflecting the changes applied; no pagination or multiple records returned.