Actions55
- Answering Rule Actions
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Call Queue → Get Members
AI-generatedSummary
Retrieves the members assigned to a RingCentral call queue.
Inputs
- authMode — Choose to use saved credentials or pass an access token dynamically. Defaults to predefined credentials if not specified.
- accessToken — The valid OAuth 2.0 Access Token. Required when authMode is set to dynamic. Treated as a password field in the UI.
- serverUrl — The RingCentral API environment. Shown only when authMode is dynamic. Defaults to production.
- queueId (required) — The call queue to retrieve members from. Loads dropdown via getCallQueues method; accepts an ID or n8n expression.
Output shape
Array of call queue member objects containing user/extension details and assignment status.
Returned data reflects the current members of the selected call queue as stored in the RingCentral system.
Examples
Example 1: Use saved credentials to get members of a specific call queue.
authMode: credentials; queueId: [selected queue from dropdown]
Example 2: Use a dynamic access token to retrieve members.
authMode: dynamic; accessToken: [token expression]; serverUrl: [environment]; queueId: [selected queue from dropdown]