Actions55
- Answering Rule Actions
- Analytics Actions
- Call Log Actions
- Call Queue Actions
- Contact Actions
- Extension Actions
- Fax Actions
- Meeting Actions
- IVR Menu Actions
- Message (SMS) Actions
- Presence Actions
- Recording Actions
- RingSense Actions
- Team Messaging Actions
- Webhook Actions
IVR Menu → Update
AI-generatedSummary
Update an existing RingCentral IVR menu.
Inputs
- authMode — Authentication method: use saved credentials or provide a dynamic access token (multi‑tenant). Options: 'credentials' (default) or 'dynamic'.
- accessToken — OAuth 2.0 access token for dynamic authentication. Required when authMode is 'dynamic'. Marked as password type.
- serverUrl — RingCentral API environment for dynamic authentication. Options: Production (https://platform.ringcentral.com) or Sandbox (https://platform.devtest.ringcentral.com). Required when authMode is 'dynamic'.
- ivrMenuId (required) — The ID of the IVR menu to update.
- updatePayload (required) — JSON payload sent to RingCentral to update the IVR menu. Default example: { 'name': 'Outage Menu' }. The field accepts a multiline string that is parsed as JSON.
Output shape
object
Returns the updated IVR menu object as provided by the RingCentral API (fields such as id, name, etc.).
Examples
Example 1: Change the name of an IVR menu
Set IVR Menu ID to the target menu, set Update Payload to { 'name': 'Support Menu' }, keep authMode as 'credentials'.