Actions55
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Presence → Get
AI-generatedSummary
Retrieves the presence status and telephony state for a specified RingCentral extension.
Inputs
- authMode — Select saved RingCentral credentials or dynamic access token authentication.
- accessToken — OAuth 2.0 access token used when Authentication Mode is set to Dynamic Access Token.
- serverUrl — RingCentral API environment (Production or Sandbox) used when Authentication Mode is set to Dynamic Access Token.
- extensionId (required) — The target extension ID to retrieve presence data for. Defaults to '~' for the currently authenticated user.
- detailedTelephonyState — Whether to include detailed telephony state alongside active call details.
Output shape
a single record
Returns a JSON object detailing the extension's presence status, DND status, user status, and optional detailed telephony state.
Examples
Example 1: Get presence status for the current authenticated user
Set Extension to '~' and keep Detailed Telephony State set to false.
Example 2: Get detailed presence and active call info for a specific extension
Select the target extension from the Extension dropdown and set Detailed Telephony State to true.