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Case → Close Case
AI-generatedOverview
This node operation allows users to close a specific case within an organization in the Binalyze AIR system. It is useful for workflows that manage case lifecycle, enabling automation of case closure once the necessary actions or investigations are completed. For example, after completing all tasks related to a security incident, this operation can be used to mark the case as closed.
Use Case Examples
- Automatically close a case after all associated tasks are completed.
- Close a case based on a specific trigger or condition in a security workflow.
Properties
| Name | Meaning |
|---|---|
| Organization | The organization to filter cases by. This property supports selecting an organization from a list, by ID, or by name, and is required to specify the context for the case operation. |
| Case | The specific case to operate on. This property supports selecting a case from a list or by entering its ID, and is required to identify which case to close. |
Output
JSON
caseId- The ID of the case that was closed.status- The status of the case after the operation, typically indicating it is closed.
Dependencies
- Requires an API key credential for Binalyze AIR to authenticate and perform case operations.
Troubleshooting
- Ensure the organization ID or name is correctly specified and exists in the system; otherwise, the case lookup may fail.
- Verify the case ID is valid and belongs to the specified organization to avoid errors.
- Check API credentials and permissions to confirm the node can perform case closure operations.
- Common error messages may include invalid organization or case ID formats, unauthorized access, or network issues. Resolving these involves correcting input values, updating credentials, or ensuring network connectivity.